BMS Warehouse Gym

Code of Conduct

Body · Mind · Soul

Last updated: 11 November 2026

Unmanned hours: members aged 16–18 must be accompanied by a responsible adult for the entire visit. Each person must use their own authorised access.

Sharing access, scanning someone else in and tailgating are not permitted, even where both people are members. During unmanned hours or adverse weather when the gym remains open, outside entry is by the outside scanner only.

At BMS, we want everyone to feel welcome, train safely and make progress. This code applies to members, day-pass holders, class participants, guests and coaches at Bundoran and Killybegs, and to conduct connected with BMS classes, events and online communities.

Respect the people around you

Treat members, staff and visitors with courtesy. Encourage others and respect their personal space, privacy and different levels of experience. Bullying, harassment, discriminatory abuse, sexual harassment, intimidation, threats and violence are not acceptable. Do not make unwanted comments about another person’s body, ability or appearance.

Follow reasonable staff instructions. Raise disagreements calmly with a manager. Making a genuine complaint or reporting a concern will not, by itself, result in a penalty.

Train safely

Complete any induction or safety briefing required for your activity. Ask a coach if you are unsure how to use equipment. Choose exercises and loads you can control, use safety catches and appropriate spotting, and stay within your capabilities.

Use equipment for its intended purpose. Do not throw or deliberately drop weights; follow any specific coached instructions for exercises and areas designed for controlled dropping. Stop using damaged equipment and tell staff. Do not attempt repairs or move fixed equipment.

Keep walkways and emergency exits clear. Store bags in the designated area. Wear clean, suitable training clothing and footwear appropriate to the activity. Do not train while impaired by alcohol or drugs. Smoking and vaping are not permitted inside the gym.

Tell staff promptly about an injury, hazard or incident. If you feel unwell, stop and get help. For an emergency, call 112 or 999, give the gym’s location and follow the displayed emergency instructions. Do not assume someone is monitoring you remotely.

Share and care for the space

Return weights and equipment after use, wipe down equipment and leave facilities clean. Allow others to work in where safe, and do not reserve several stations during busy periods. Keep music, calls and conversation at a considerate volume. Use headphones for personal audio.

Respect booking times and coach instructions. Cancel a place you cannot use through the booking system as early as possible. Late-cancellation and no-show rules must be shown before you book.

Use your own access

Memberships, passes, PINs, fobs, wallet passes, app access and other entry credentials are personal. Every person must enter using their own valid, authorised credential. Do not share or lend credentials, scan another person in, ask someone to scan you in, or use another person’s account or device to gain entry. This applies even if both people are BMS members. Do not tailgate, hold a controlled entrance open for another person, prop it open or bypass a turnstile.

An accompanying adult must also have their own BMS-authorised member access during unmanned hours. Report a lost device, suspected sharing or an incorrect access record promptly. Misuse may lead to immediate access restriction and the fair conduct process below.

Use the accessible entrance where needed and ask staff for assistance; do not climb or force a turnstile.

Younger members and unstaffed hours

The minimum membership age is 14. All members under 18 need the required parent or guardian consent before access is activated. Age, supervision and access restrictions apply to passes and classes as well as memberships.

Members aged 14–15 may train only during staffed hours, accompanied throughout by a parent, guardian or BMS-approved responsible adult. They cannot use unmanned hours.

Members aged 16–18 must be accompanied by a responsible adult throughout any visit during unmanned or unstaffed hours. They must not enter or train alone during those hours. The accompanying adult must remain present for the entire visit and have their own valid, BMS-authorised access. Each person must scan in separately using their own credential. Parent or guardian consent does not replace the requirement for an adult to be physically present.

During unstaffed hours, use the gym only if BMS has authorised your access and you meet the applicable age and accompaniment requirements. Complete the required unmanned-hours induction and signed risk and emergency-procedure acknowledgement first. Train within what you can safely manage without immediate staff help. CCTV is not a substitute for supervision or an emergency response service.

Outside entry in unmanned hours or adverse weather

During unmanned hours, and during adverse weather when the gym remains open, the external entrance is locked for controlled entry. It can be opened from outside only by scanning your own valid access credential on the outside scanner. Check that your credential works with that reader before you need it; do not rely on another member or a member of staff opening the door for you.

If your scan is refused or the scanner is not working, do not force the door, follow another person in or use someone else’s access. Contact BMS using the contact details displayed at the entrance or [email protected]. Staff assistance may not be immediately available during unmanned hours.

This is an entry rule. Keep emergency exits clear and follow the displayed evacuation and emergency-release instructions when leaving in an emergency. Never interfere with safety or access equipment. A valid credential does not permit entry when BMS has closed the gym for safety reasons; check closure notices during severe weather.

Protect privacy

Never photograph, film or make audio recordings in changing rooms, toilets or showers. Elsewhere, obtain permission before recording an identifiable person and stop if asked. Do not obstruct training or capture other people’s health information, screens or private conversations. Commercial filming requires management’s permission.

BMS will seek separate permission for identifiable promotional photographs, videos and testimonials. Joining or entering the gym does not itself give marketing permission. For children, BMS will use the appropriate parent or guardian permission and respect the young person’s wishes. Security CCTV is addressed separately in the Privacy Policy.

Coaching and business activity

Only coaches authorised by BMS may provide paid coaching or promote commercial services on the premises. Coaches must work within their agreed arrangements and BMS safeguarding and safety requirements. Do not sell products, solicit members or use BMS branding without permission.

Speak up and resolve concerns

Tell reception, a coach or a manager if something feels unsafe or inappropriate. You can also contact [email protected]. For a concern involving a member of staff, ask for a manager or Seamus Smyth. Immediate danger should be reported to the emergency services.

BMS will consider concerns fairly and share information only with people who need it to respond, protect someone or meet a legal obligation. We cannot promise absolute confidentiality where somebody may be at risk.

Depending on the seriousness of a breach, BMS may give guidance, issue a warning, restrict access, suspend membership or terminate it. We may require someone to leave immediately to protect people or property. Any contractual warning or remedy period will be respected. We will explain our decision and provide a reasonable opportunity to respond or request a management review. Payments and refunds will be handled under the membership agreement and applicable consumer law; sanctions do not automatically remove statutory rights.

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