Last updated: 11 November 2026
Unmanned hours: members aged 16–18 must be accompanied by a responsible adult for the entire visit. Each person must use their own authorised access.
Sharing access, scanning someone else in and tailgating are not permitted, even where both people are members. During unmanned hours or adverse weather when the gym remains open, outside entry is by the outside scanner only.
These terms explain joining, paying for and using BMS Warehouse Gym memberships and passes at Bundoran and Killybegs. Read them with the product information and membership agreement supplied before you pay, and our Member Code of Conduct. Our Privacy Policy explains how we use personal information.
1 Who provides your membership
Your gym service is provided by BMS Warehouse Gym Ltd, trading as BMS Warehouse Gym. Contact us at [email protected] or Unit 2, Bundoran Retail Park, Drumacrin, Bundoran, Co. Donegal, F94 P230. Our Killybegs gym is on St Catherine’s Road, Killybegs, Co. Donegal, F94 P1HN.
Ashbourne administers membership registration, payments and related services for BMS. Its role and the applicable agreement are shown during signup. A payment administrator does not replace BMS’s responsibility for the gym service.
2 Your agreement and product choice
Your order must identify the membership or pass, included services, start date, total price including applicable taxes and mandatory fees, payment schedule, duration, renewal arrangements and cancellation conditions before you commit. We will provide confirmation in a form you can keep.
Product-specific terms disclosed and accepted before purchase apply to that product. These website terms do not retrospectively change an existing member’s agreed minimum period or benefits. No term overrides your mandatory consumer rights. Contact us before paying if website information and the signup summary differ.
Gym Only covers gym access. Gym + Classes includes gym access and the group classes and scan benefits described in your offer. On The Move includes the gym access and named classes stated in its offer. Class access is subject to available places; membership does not guarantee a particular session or coach.
Where advertised, membership includes both Bundoran and Killybegs. Personal training, specialist programmes and services are included only if expressly stated. Optional BMS Journeys support is separate from consent to marketing or health-data processing.
3 Age and parent or guardian requirements
You must be at least 14 to join. Members under 18 must complete BMS’s parent or guardian consent process before membership access is activated. The adult completing payment arrangements must have authority to do so. We may request proportionate evidence of age or parental authority.
Members aged 14–15 may train only during staffed hours and must be accompanied throughout by a parent, guardian or responsible adult approved under BMS safeguarding arrangements. They cannot use unstaffed hours.
Members aged 16–18 must be accompanied by a responsible adult throughout any visit during unmanned or unstaffed hours. They must not enter or train alone during those hours. The accompanying adult must remain present for the entire visit and have their own valid, BMS-authorised access. Each person must scan in separately using their own credential. Parent or guardian consent does not replace the requirement for an adult to be physically present.
These are BMS access rules. They also apply to day passes and class passes. An online purchase, payment or issued entry code does not remove them. Contact BMS before buying if suitable supervised access is not available.
4 Membership duration and renewal
The current Monthly Rolling Gym Membership and Gym + Classes offer renew monthly and require at least 30 days’ notice of ordinary cancellation. They do not carry a universal 12-month minimum commitment. A different minimum period applies only where clearly stated and accepted for your particular product.
A paid-in-full membership lasts for the purchased period and ends automatically unless you separately agree to renewal. Paying monthly does not by itself determine whether a product has a minimum commitment; the product summary must make this clear.
5 Fees and payments
The joining fee, first payment, recurring amount and collection dates are shown before signup. Additional services are charged only as disclosed and agreed. Your first payment and subsequent collection dates may differ; check your confirmation.
Keep your payment and contact details current. If a payment fails, contact BMS or Ashbourne promptly so the position can be resolved. Access may be restricted while a legitimately due balance remains unpaid, subject to the agreement and your legal rights. You may dispute an incorrect balance.
Any administration or recovery charge must have a lawful basis, be transparent and comply with consumer law. These website terms do not introduce a new penalty or an undisclosed weekly charge. Non-attendance alone does not cancel a membership or stop fees that are properly due.
6 Ordinary cancellation
For the current monthly rolling Gym Only and Gym + Classes products, give at least 30 days’ notice. Different product-specific commitments must be explained before purchase. This ordinary notice requirement does not override cooling-off rights or a legal right to end the contract because of a service failure.
You can send notice to [email protected] or to Ashbourne at [email protected]. Include your name and enough information to identify the membership; do not send full payment-card details. Keep a copy. You may also use another notice method recognised by your agreement.
We will acknowledge the notice and state the membership end date and any lawful final payment. A valid notice is not postponed merely because processing or acknowledgement is delayed. Contact us if you do not receive confirmation. Cancelling a payment instruction can leave uncertainty about your intended end date or an outstanding balance, so tell BMS or Ashbourne directly as well.
Any final payment must reflect charges properly due under your accepted agreement and the applicable notice period. We will explain the amount, collection date and access end date when confirming your cancellation. These terms do not create an additional minimum commitment or an undisclosed cancellation charge.
7 Online cooling-off rights
Under Irish consumer law, an ordinary ongoing membership bought online or by another distance method has a 14-day cooling-off period from the day the contract is concluded. You may cancel within that period without giving a reason. Tell BMS or Ashbourne clearly before the period ends, for example by emailing the cancellation contact in section 6. You can use the model notice below, but a particular form is not compulsory. The specific statutory exceptions described below remain applicable.
If you want the service to start during those 14 days, we will obtain an express request in a form you can keep and give the required cancellation and charging information. If you then cancel, any charge must be proportionate to the service actually supplied up to cancellation, calculated under the law from the agreed contract price. No such charge is due where the required request or information was missing. Starting to use an ongoing membership does not, by itself, remove the cooling-off right. Loss of that right on full performance requires the necessary prior express consent and acknowledgement.
We will make the refund due within 14 days of receiving your cancellation notice, using the same payment method unless you expressly agree otherwise and without a refund fee. Joining fees are not automatically excluded from a statutory refund. If the legally required cancellation information was not supplied, the cancellation period may be extended by law.
Some leisure services booked for a specific date or period can fall within a statutory exception. We will identify any applicable exception before purchase. We do not treat every pass, unused class credit or gym membership as automatically exempt. Purchases made at reception do not generally have the same automatic change-of-mind right, but other consumer rights still apply.
8 Pauses and early release
BMS does not provide a general holiday or convenience freeze. Management may consider exceptional circumstances. Any pause, early-cancellation or transfer right already included in your accepted agreement or required by law remains available and is not reduced to management discretion by this policy.
Contact BMS or Ashbourne about a request and any relevant evidence. We will confirm the decision, charges if any, and effects on access, payment dates and the end date in writing. Give only the information needed to support the request; a diagnosis or full medical record should not be provided where a brief confirmation is sufficient.
9 Day passes and class bookings
A gym day pass provides the stated day of gym access at either BMS location; it does not include a class unless expressly advertised. Check the date, validity and access arrangements before buying. Age, consent and supervision requirements still apply.
For pay-as-you-go classes, create the required Class Only account, buy the class credit and book through the BMS app or designated booking service. Creating an account or buying a credit alone does not reserve a place or create a recurring class membership. Existing recurring class-only members retain their own agreed terms.
The booking screen must show credit validity and any cancellation deadline, no-show consequence or charge before purchase or booking. We do not introduce an undisclosed blanket forfeiture rule through these terms. If BMS cancels a paid session, we will offer an appropriate replacement or refund for the service not supplied, subject to your rights.
10 Safe access and participation
Follow the Member Code of Conduct and complete the required health and gym-experience questionnaire, induction and safety briefings. Opening and staffed hours can differ; check the location’s current hours. Unstaffed access does not include on-site coaching or a guarantee of continuous live monitoring or an immediate response.
Memberships, passes, PINs, fobs, wallet passes, app access and other entry credentials are personal. Every person must enter using their own valid, authorised credential. Do not share or lend credentials, scan another person in, ask someone to scan you in, or use another person’s account or device to gain entry. This applies even if both people are BMS members. Do not tailgate, hold a controlled entrance open for another person, prop it open or bypass a turnstile.
Scanning another person in, being scanned in by someone else, sharing credentials and tailgating are serious access breaches, even where both people have memberships. BMS may restrict access immediately where necessary for safety or security and apply the fair conduct procedure in section 12. No automatic fine or loss of every prepaid fee is imposed by this clause.
During unmanned hours, and during adverse weather when the gym remains open, the external entrance is locked for controlled entry. It can be opened from outside only by scanning your own valid access credential on the outside scanner. Check that your credential works with that reader before you need it; do not rely on another member or a member of staff opening the door for you.
If your scan is refused or the scanner is not working, do not force the door, follow another person in or use someone else’s access. Contact BMS using the contact details displayed at the entrance or [email protected]. Staff assistance may not be immediately available during unmanned hours.
This is an entry rule. Keep emergency exits clear and follow the displayed evacuation and emergency-release instructions when leaving in an emergency. Never interfere with safety or access equipment. A valid credential does not permit entry when BMS has closed the gym for safety reasons; check closure notices during severe weather.
Before authorised unmanned access begins, members must complete BMS’s signed acknowledgement of the risks of training without staff present and confirm that they understand the emergency procedures. This acknowledgement does not waive rights or exclude liability that cannot lawfully be excluded. In an emergency, call 112 or 999 and follow the posted instructions; do not delay while trying to contact BMS staff.
Supply accurate information relevant to safe participation and tell us privately about relevant changes. Exercise within your capabilities, stop if unwell and seek suitable professional advice where needed. Health screening and any request for medical clearance must be proportionate. We will discuss reasonable access adjustments with you.
Training, nutrition guidance and body-composition scans are not medical diagnosis or treatment. A scan is optional and subject to suitability and the preparation instructions supplied when booking. No particular fitness, weight-loss or health outcome is guaranteed. If a service cannot safely be supplied, we will discuss suitable alternatives and any refund rights.
11 Changes and service interruptions
We may make reasonable operational changes, for example to maintain equipment, address safety issues or adjust a timetable. We will give as much notice as reasonably possible and explain material effects on your service.
We will not use a website update to impose an undisclosed price increase, extend a minimum period or remove an agreed core benefit. Any lawful material change must be communicated directly with sufficient notice and the cancellation options required by your agreement and consumer law. Where BMS cannot provide the contracted service, your rights to an appropriate remedy, price reduction or termination remain intact.
12 Conduct and ending membership
We may act on serious or repeated breaches of the Member Code of Conduct, using a fair and proportionate process and respecting any contractual warning requirements. Immediate access restrictions may be necessary for safety. You can ask management to review a decision.
Termination does not automatically entitle BMS to keep every advance payment or demand all future payments. Any balance, deduction or refund must be justified under the agreement and law. Your right to complain or pursue a legal remedy is unaffected.
13 Responsibility and belongings
Exercise carries ordinary risks, and you should take reasonable care of yourself, others and your belongings. BMS must also take the care and provide the service required by law. Nothing here excludes or limits liability for death or personal injury arising from BMS’s act or omission, fraud, or any liability that cannot lawfully be excluded or limited.
Use designated storage and avoid bringing unnecessary valuables. BMS is not automatically responsible for every loss, but remains responsible where the law makes us liable. Independent coaches or therapists must identify their own service terms and provider before you contract with them; their involvement does not remove any responsibility BMS itself has.
14 Privacy and complaints
Membership acceptance is not blanket consent to health-data processing, promotional images, direct marketing or optional website tracking. See our separate Privacy Policy and Cookie Policy for the information and choices that apply.
Send a membership or service complaint to [email protected], with the relevant dates and what you would like resolved. Payment administration concerns can also be raised with Ashbourne. We will consider the issue and explain the outcome. These terms apply to BMS services in Ireland and preserve all mandatory Irish and EU consumer protections; no wording removes access to a court or remedy available to you under applicable law.
15 Using this website
Use this website lawfully. Do not attempt unauthorised access, introduce malicious software, interfere with the service or collect personal information for unsolicited contact. BMS branding, text and images belong to BMS or their respective rights holders; ask permission before commercial reuse.
We aim to keep information and timetables accurate. Check the relevant booking service or contact BMS where you need confirmation. Following a link or sending an enquiry does not itself create a membership or reserve a place. External services have their own terms and privacy notices. General training and wellbeing information is not individual medical advice.
Model cooling-off cancellation notice
To BMS Warehouse Gym Ltd, Unit 2, Bundoran Retail Park, Drumacrin, Bundoran, Co. Donegal, F94 P230; [email protected]. You may also notify Ashbourne at [email protected].
I give notice that I wish to cancel my contract for the following service:
Service or membership: ____________________
Date ordered or contract agreed: ____________________
Member name and membership reference if available: ____________________
Member address: ____________________
Date of notice: ____________________
Signature, only if sent on paper: ____________________
Related policies
Membership Terms & Conditions · Code of Conduct · Privacy Policy · Cookie Policy